Description
Established in 1996 in Fayetteville, NC, Cates Building, spearheaded by founder Chris Cates, embarked on a journey that began with Chris as a local general contractor. Infused with a "customer-first" approach, Cates Building evolved into a highly successful bu...ilding company. Presently engaged in constructing homes in communities across southeast North Carolina, Cates Building remains dedicated to crafting high-quality, affordable homes and prioritizing a positive buying experience for customers. Cates Building distinguishes itself through the implementation of a comprehensive 1-2-10 Year Home Warranty, offering coverage from the inside out and backed by 24/7 customer service. This commitment to unparalleled service has garnered Cates Building an A rating from the Better Business Bureau and an impressive near 100% customer satisfaction rating. The ethos of prioritizing customer needs and delivering excellence defines the continued success and reputation of Cates Building in the homebuilding industry.
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Customer Reviews
Simmons Family
Professional, courteous and straight forward during a period when things were anything but during the pandemic. They kept us abreast and worked with us regarding requested changes in order to meet our goals for our new home. Our floor plan was simply amazing. The Bladen (F elevation) was beautifully done and meets all our expectations. We requested a number of changes during the building process and Cates was always receptive when possible.
Diamond F.
My husband and I recently purchased a new home in SC. We have been very pleased from the beginning with the salespeople, builders, tradesmen, and warranty department. Like any new home there have been a few tweaks, quick fixes, and adjustments that needed to be completed after the initial break-in period. I have always felt that my concerns over warranty issues have been addressed quickly and either fixed or replaced. I have found that all members of the Cates Building team are professional and respectful of my home when visiting. We have received many compliments from our friends and family about the excellent design and craftsmanship inside and out. We look forward to many happy holidays and new memories in our Cates Building home.